Shipping policy

Shipping Policy

Service Area
VESIFI ships to eligible addresses in the United States, Europe, and Asia. Availability for a specific destination is confirmed during checkout. We do not offer local pickup.

Processing Time
Orders normally require 48–72 hours for verification, preparation, and dispatch. Processing time and shipping transit time are separate periods. Transit estimates begin only after the order has been dispatched.

Shipping Options
Standard Shipping: Free. Estimated transit time is 12–18 business days after processing.
Express Shipping: US$15.00. Estimated transit time is 10–15 business days after processing.

Delivery Estimates
Delivery estimates are not guarantees. Weekends and public holidays may not count as business days. Customs inspections, carrier network conditions, severe weather, public emergencies, high-volume periods, and other events outside our reasonable control may delay delivery.

Tracking
A shipping confirmation containing tracking information will be sent when tracking is available. Tracking may take time to update after dispatch and may not display every transit event.

Customs, Duties, and Import Taxes
International shipments may be subject to customs review, import duties, VAT, handling fees, or other charges imposed by the destination country. Unless checkout states otherwise, these charges are the customer’s responsibility and are not included in the product or shipping price.

Delivery Addresses
Customers must provide a complete and accurate shipping address. Incorrect, incomplete, inaccessible, or undeliverable addresses may cause delay, return, or additional shipping charges. Contact contact@justvesifi.com promptly if an address correction is needed. Changes cannot be guaranteed after processing begins.

Split Shipments
Items from the same order may be shipped separately. When available, tracking information will be provided for each shipment.

Delayed, Lost, or Returned Shipments
If tracking has not updated for an extended period or a shipment appears lost, contact us with your order number. We will review the available carrier information. If a package is returned because of an incorrect address, refusal, failure to collect, unpaid import charges, or another customer-related issue, reshipping costs may apply.

Damaged Packages
If an order arrives damaged, keep the packaging and contact contact@justvesifi.com promptly with the order number and photographs when available.

Contact
VESIFI is operated by MARIE 9D&TECH LLC, registration number 1378759.06, 7900 Shelbyville Rd, Louisville, KY 40222, United States. Email: contact@justvesifi.com.